A newly hired employee, wanting to excel in a job she’s never done before, needs to calculate how many supplies will be needed until the next delivery. A clerk needs to know how to help a guest have a positive, memorable experience. A manager needs to reduce turnover and help the business train and retain the workforce. Sometimes, businesses need to help train employees already on the job to improve skills quickly, and Coconino Community College is developing a non-credit program to … [Read more...] about CCC Responding to Hospitality Industry Training Needs
Columnists
Principles Guiding County Health and Human Services
After moving to the area approximately two months ago to begin my role as the Director of Coconino County Health and Human Services, I’ve learned a few things about my new home. For example, I’ve learned that there is no shame in being winded after taking a flight of stairs while acclimating to our 7,000-foot evaluation! I’ve learned not to drive on Milton during the morning commute. I’ve learned the definition of a monsoon, that 50 mile-per-hour winds are possible, and that the mountain views … [Read more...] about Principles Guiding County Health and Human Services
Why Communication is Essential in the Real Estate Process
We’ve all heard the saying, “No news is good news,” right? Well, not necessarily in the real estate process. While not hearing anything could be deemed as everything is moving along smoothly, it could also mean there are critical dates and deadlines being missed. There should be one person at the helm of the entire escrow/transaction process and typically, that person should be your licensed real estate professional. A lot of companies will enlist the help of a licensed transaction … [Read more...] about Why Communication is Essential in the Real Estate Process
NAU Encouraging Students to Bring Their Aspirations
Twice a year – in the fall and spring – I share an update on the current health and future outlook of Northern Arizona University with students, faculty and staff, the local community, our Regents, supporters and stakeholders. At our Fall Campus Forum, I reported that NAU’s future is bright. Our retention numbers are strong – up 4 percentage points (77.6%, from 73.5% last fall). We have a plan in place to focus recruitment on areas of growth and are strengthening programs to ensure we sustain … [Read more...] about NAU Encouraging Students to Bring Their Aspirations
Prioritizing Education in Arizona
Hello, Northern Arizona! I hope everyone is enjoying their fall! This month, I want to talk about how we talk about education. The Red for Ed movement last year made teacher pay a priority in Arizona, though it still remains one of the lowest in the country. In my meetings with those who work in our schools – teachers, but also counselors, aides, specialists – I’ve seen that the issues in our schools go far beyond teachers. Schools are an entire community within our communities, one where … [Read more...] about Prioritizing Education in Arizona
Exploring the Spooky Side of Real Estate
Happy Halloween, and happy house hunting – or so we think. Not all homes are brand new with fresh paint, sparkling countertops and new finishes. Some homes have an uneasy past, or even a creepy former life. It is well known that Flagstaff has many haunted accounts. Google “Haunted Flagstaff” to discover that multiple hotels and locations have disturbing narratives. The Weatherford Hotel, Hotel Monte Vista, Orpheum Theater and the Public Library are on the short list of haunted buildings. That’s … [Read more...] about Exploring the Spooky Side of Real Estate
Incorporating Good Stress in Your Life
Not all stress is created equal. Stress can be positive. This good stress is called eustress. The stress people usually think of is distress. Negative stress with the feeling of being anxious and overwhelmed drags people down, sapping their energy and draining their joy. The bad stress leaves people stuck in fight, flight or freeze mode. This can result in high blood pressure and digestive, immune and reproductive problems. There is also difficulty thinking clearly and sleeping. There are … [Read more...] about Incorporating Good Stress in Your Life
Understanding the Danger of Halloween Candy for Dogs
When most people think of October, they think of that special day toward the end of the year when kids dress up and begin their month-long sugar high. However, what is sometimes overlooked is the danger that Halloween can be to the four-legged occupants of the house. A pillowcase full of Halloween candy can be just as appealing to a playful pup as it can be to the child who collected it. Between the decorative, noisy wrappers and the sweet aroma that emanates from those wrappers, Halloween candy … [Read more...] about Understanding the Danger of Halloween Candy for Dogs
Tempting Visitors with Flagstaff’s Culinary Creations
Flagstaff’s restaurants are providing an amazing gastronomy scene of culinary creations that delight the palate. The City of Flagstaff’s tourism bureau, DISCOVER FLAGSTAFF, implemented a culinary campaign highlighting tempting food and the fun of cooking with Flagstaff’s friendly and delicious restaurants. The “Wipe the Smile on Your Face” marketing campaign is a comprehensive collection of professional images and video that tells the restaurant’s story with a featured menu item and recipe on … [Read more...] about Tempting Visitors with Flagstaff’s Culinary Creations
How to Reduce Background Noise
Have you ever noticed the background noise in a restaurant or other gathering area? Some spaces seem to promote noise, while others don’t. Some areas seem to boost background noise by using hard reflective surfaces, seating that is close together, high ceilings and music piped into the seating area. What is the reasoning when creating places that are not comfortable to sit and have a conversation? For restaurants, the management wants to have the tables turned over to the next patron as quickly … [Read more...] about How to Reduce Background Noise