Nearly 34 years ago, at the request of his father and with some borrowed tools in hand, Loren Vickers installed his first set of garage doors. “I think it took me two days and I made about 50 bucks for the two days of work,” said Loren. Shortly after that fateful experience, Loren says he realized there was a growing need for garage door installation in Northern Arizona. So in 1976, the locally-born Vickers set up his first shop in a 10-foot by 20-foot rental storage unit. … [Read more...] about Businessman Paying Close Attention to Customer Service
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Legal Victory for Arizona Snowbowl
Arizona Snowbowl has won yet another legal battle, although the Save the Peaks Coalition is promising to appeal today's decision. Judge Mary H. Murguia ruled against the plaintiffs, who were claiming the final environmental impact statement by the U.S. Forest Service ignored health issues. Arizona Snowbowl is planning snowmaking operations at the resort near Flagstaff using reclaimed wastewater. Snowbowl officials told Flagstaff Business News that plans are in … [Read more...] about Legal Victory for Arizona Snowbowl
Making Customer Service Part of Your Business Strategy
When working with our clients, we find that many don’t have a written business plan. When we ask to see their business plan, the response we usually get is, “It’s in my head.” Or, if they do have one, it’s hidden in a file drawer somewhere. Now if you don’t see that as a problem, you probably shouldn’t be running a business. And if you’re asking, “What does a business plan have to do with customer service?” Well, here’s … [Read more...] about Making Customer Service Part of Your Business Strategy
Rural Williams May See Renewable Energy Project
Plans for a wind farm near Williams are moving forward with an agreement between NextEra Energy Resources and Arizona Public Service. “We signed a long-term power purchase lease with NextEra Energy Resources on July 22,” said Steve Gotfried, spokesman for Arizona Public Service. “What will come next will be development and building the Perrin Ranch Wind Energy Center about 13 miles north of Williams.” He said it will be a 99 megawatt wind farm with 62 … [Read more...] about Rural Williams May See Renewable Energy Project